Cincy gets fiber | Capacity has new platform | Thnks goes SOC 2

Cincy-based fiber company launched with $250M investment

CINCINNATI, OH–A $250M investment from a Silicon Valley firm is bringing a new fiber optic company to Cincinnati. Oak Hill Capital partners announced the launch of Omni Fiber, which will bring high-speed internet to the midwest, Cincinnati Business Courier reported. The company lists 13 Ohio markets where it intends to expand on its website.

Capacity announces software automation platform for SaaS companies

ST. LOUIS, MO–Capacity has launched its AI-powered automation platform to help SaaS companies “win and retain more customers by providing a solution for deflecting 90% or more of customer support requests and automating complex workflows,” a press release said. Capacity is a conversational AI product that provides quick, intelligent answers to frequently asked questions. Capacity offers encryption with “complete data privacy” and is compliant with GDPR, CCPA, HIPAA and SOC-2.

Thnks achieves SOC 2 Type II security attestation and ISO 27001 cert

NASHVILLE, TN–Thnks, a B2B platform that allows businesses to give each other tokens of appreciation, achieved SOC 2 Type II Security Attestation and ISO 27001, a global standard that mandates controls for the establishment, maintenance and certification of an info security program, according to a press release. To achieve the ISO 27001 certification, organizations must demonstrate a systematic and documented approach to protecting and managing sensitive company and customer information including intellectual property, employee and customer data, financial information, and information entrusted to it by third parties.